Impersonating your bank
“Suspicious transaction on your account” or “your card is suspended, update your details”, with a link, or a call asking you to move your money to a “safe account”.
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- What the scammer wants
- Your login, card details and verification code, or a transfer of your balance to the scammer's account.
- What to do
- Never move your money to another account to “protect” it. Hang up and call the number on the back of your card, and open your bank's app yourself, not from a link.
If you already paid or shared a code
- Call your bank right away and ask them to block the card or stop the transaction.
- Change your passwords from a safe device, and remove any unknown device linked to your accounts.
- Report it through the Kollona Amn (كلنا أمن) app.
- Don't pay anyone who promises to recover your money for a fee: that's a second scam.