Asking for your verification code
Someone calls or messages saying a code was sent to you by mistake, or claiming to be your bank or support, and asks you for the code.
Hi, I sent a code to your phone by mistake, please send me the code
- What the scammer wants
- Your verification code (OTP). With it they can get into your account or approve a transaction in your name.
- What to do
- Never give the code to anyone, whatever they say, even if they claim to be your bank or a government agency. The code is yours alone. If you already gave it: call your bank right away.
If you already paid or shared a code
- Call your bank right away and ask them to block the card or stop the transaction.
- Change your passwords from a safe device, and remove any unknown device linked to your accounts.
- Report it through the Kollona Amn (كلنا أمن) app.
- Don't pay anyone who promises to recover your money for a fee: that's a second scam.